Terms of service

Welcome to https://theriseupnutrition.com/ ("Site"), the official website of Rise Up Nutrition, a brand owned by M/s. Evershine Food Products Pvt. Ltd., a company incorporated under the Companies Act, 1956, with GST No. 27AADCE6618C1ZV.

Registered Office (India):
M/s. Evershine Food Products Pvt. Ltd.
1/2/3, Heritage CHS, Near the Cross, Kolbad Rd, Thane (W), Mumbai, 400601, India
Email: info@evershinefood.net
Mobile: +91 729 917 2999

UAE Office:
Rise Up International FZC
Shop B1, Marina Residence, District 9, Dubai Marina, Dubai, UAE
Email: info@riseupintl.com
Mobile: +971 50 847 7653

1. Acceptance of Terms

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agreed to comply with and be bound by these Terms of Use, our Privacy Policy, Shipping Policy, and Refund, Return & Cancellation Policy (collectively, the “Policies”). If you do not agree, please do not use this Site.

2. Privacy Practices

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information. By using this Site, you consent to the collection and use of your data in accordance with this policy.

3. Products & Services

All products and services on this Site are for personal use only and cannot be sold or redistributed. If a product or healthcare item causes any adverse effects, Rise Up Nutrition is not liable. Please consult a healthcare professional before use.

4. Product Recommendations

Any recommendations provided are for informational purposes only and do not constitute medical advice or endorsement.

5. Disclaimer of Warranties and Liability

All content, products, and services on the Site are provided “as is” and “as available” without warranties of any kind. Rise Up Nutrition does not guarantee:

Continuous site availability
Accuracy or completeness of information
That the website is free from viruses or other harmful components

We are not liable for any damages or issues arising from your use of the Site or its content.

6. User Communication

By providing your contact details during purchase, you authorize Rise Up Nutrition to contact you via SMS or calls for transactional updates. We do not use your information for unsolicited promotions.

7. Payment Terms

We offer multiple payment methods including credit/debit cards, net banking, UPI, wallets, and cash on delivery (COD). Rise Up Nutrition is not liable for issues related to payment authorization or transaction failures.

8. Pricing & Availability

Prices may change without notice. If there is a pricing error after order placement, we reserve the right to cancel or revise the order. Any discrepancies must be reported within 48 hours of purchase.

9. Returns, Refunds & Cancellations

Returns are accepted only for:

Damaged products in transit
Wrong product shipped

To initiate a return:

Email us at info@riseupintl.com within 3 days of delivery with images
Product must be unused, sealed, and untampered
Refunds are processed within 7 business days upon approval

10. Shipping & Delivery

Refer to our Shipping Policy for details on delivery timelines and logistics.

11. Intellectual Property

All content including logos, images, and materials on this Site are the intellectual property of Rise Up Nutrition or its affiliates. You may not copy, reproduce, or reuse them without written permission.

12. User-Generated Content

You are solely responsible for any content you post or share on the Site. You must not:

Infringe on others’ intellectual property
Violate laws or post harmful content
Misrepresent your identity

We reserve the right to remove any content that violates these terms.

13. Risk of Loss

All purchases are made under a shipment contract. The risk and title pass to you upon delivery to the carrier.

14. Copyright Complaints

If you believe your intellectual property has been infringed, contact us at ecom@evershinefood.net.

15. Applicable Law

These terms are governed by the laws of India. The place of jurisdiction is Mumbai, Maharashtra. Users accessing the Site from outside India are responsible for compliance with their local laws.

16. Modifications

Rise Up Nutrition reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the new terms.

17. Contact

For questions regarding these Terms or anything related to the Site, please contact us at:

info@riseupintl.com
+971 50 847 7653